Medicine-On-Time, A CSS Health Company. We offer compliance packaging and comprehensive clinical services for pharmacies and the communities they serve.

Privacy Policy

CSS Health is committed to respecting your privacy.  We hope that reading our Privacy Policy gives you a clear idea of how we manage information about you. This website has been designed so that you may access it from the web without identifying yourself or providing any personal information.   However, once you choose to provide us with personally identifiable information either by emailing us or contacting us through our website, CSS Health will only use this information to support your relationship with us. 

In the event it becomes necessary for us to modify this Privacy Policy, an amendment will be posted on this website.  Any modification will be deemed effective as of the posting date. 

This Privacy Policy only governs our use and disclosure of information collected through this website. Using this website is voluntary, and by accessing or using the Site, you: (i) acknowledge that you have read and understood this Privacy Policy; (ii) agree that your access and use of this website are subject to this Privacy Policy and related Terms of Use; and (iii) consent to our collection and use of your Non-Personal and Personally Identifiable Information as described in this Privacy Policy, as may updated or revised. Except as set forth in this Privacy Policy or as specifically agreed to by you, CSS Health will not disclose any personally Identifiable information it gathers from you on our website. We may only release Personally Identifiable or Personal Health Information to third parties: (1) when we, acting in good faith, believe that we are required to do so in order to comply with valid legal requirements such as a law, regulation, search warrant, subpoena or court order; or (2) in special cases, such as in response to a physical threat to you or others, to protect property or defend or assert legal rights. In the event that we are legally compelled to disclose your personally identifiable Information to a third party, we will attempt to notify you unless doing so would violate the law or court order.    

  We have implemented appropriate procedures and controls to protect our website against unauthorized access and use, loss or alteration of information.  However, should an unauthorized party access our website, we accept no responsibility for any loss thereby arising.

The information contained in this website is for general information purposes only and merely intended to showcase CSS Health and its products and services.  We endeavor to keep the information correct and up to date.  We make no warranties or representations of any kind, express or implied, about the accuracy, completeness, reliability, suitability, reliability or availability with respect to the website or the information, services, products or related graphics contained on the website for any purpose.  Any reliance you place on such information is therefore strictly at your own risk.

For more information or if or have any questions or comments about CSS Health’s security, compliance and privacy programs, please contact complianceoffice@csshealth.com.  You may also reach us at 716-541-0273.

Terms and Conditions

PLEASE READ THESE TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS SITE.

By using this site, you signify your assent to these Terms and Conditions. If you do not agree to all of these Terms and Conditions of use, do not use this site!

Clinical Support Services (“CSS Health”) may revise and update these Terms and Conditions at any time. Your continued usage of the CSS Health website (“CSS Health Site,” or the “Site,”) will mean that you accept those changes. Please see our Privacy Policy regarding under what circumstances you will be notified of changes to our Privacy Policy.

THIS SITE DOES NOT PROVIDE MEDICAL ADVICE.

The contents of the CSS Health Site, such as text, graphics, images, information obtained from CSS Health licensors, and other material contained on the CSS Health Site (“Content”) are for informational purposes only. The Content is not intended to be a substitute for professional medical or pharmaceutical advice, diagnosis, or treatment. Always seek the advice of your physician, pharmacist or other qualified health provider with any questions you may have regarding a medical condition or a prescription drug. Never disregard professional medical or pharmaceutical advice or delay in seeking it because of something you have read on the CSS Site!

If you think you may have a medical emergency, call your doctor or 911 immediately. CSS does not recommend or endorse any specific tests, physicians, pharmacists, products, drugs, medications, procedures, opinions, or other information that may be mentioned on the Site. Reliance on any information provided by CSS Health, CSS Health employees, others appearing on the Site at the invitation of CSS Health, or other visitors to the Site is solely at your own risk.

PRIVACY

Any personal information that you submit to CSS Health is governed by our Privacy Policy (click on this link to be directed to our Privacy Policy). To the extent there is an inconsistency between this Agreement and our Privacy Policy, this Agreement shall govern.

CHILDREN’S PRIVACY

We are committed to protecting the privacy of children. You should be aware that this Site is not intended or designed to attract children under the age of 13. We do not collect personally identifiable information from any person we actually know is a child under the age of 13 without the consent of a parent or guardian.

USE OF WEBSITE CONTENT AND CSS HEALTH USE OF PATIENT INFORMATION.

CSS Health authorizes you to view or download a single copy of the material on the CSS Health Site solely for your personal, noncommercial use if you include the following copyright notice: “Copyright (c) 2020, CSS Health, All rights reserved” and other copyright and proprietary rights notices that are contained in the Content.

The Content is protected by copyright under United States laws. Title to the Content remains with CSS Health or its licensors. Any use of the Content not expressly permitted by these Terms and Conditions is a breach of these Terms and Conditions and may violate copyright, trademark, and other laws. Content and features are subject to change or termination without notice in the discretion of CSS Health. All rights not expressly granted herein are reserved to CSS and its licensors.  If you violate any of these Terms and Conditions, your permission to use the Content may be immediately terminated by CSS Health and you must immediately destroy any copies you have made of any portion of the Content.

LIABILITY OF CSS HEALTH AND ITS LICENSORS.

The use of the CSS HEALTH Site and the Content is at your own risk.

When using the CSS HEALTH Site, information will be transmitted over a medium that may be beyond the control and jurisdiction of CSS HEALTH and its suppliers. Accordingly, CSS HEALTH assumes no liability for or relating to the delay, failure, interruption, or corruption of any data or other information transmitted in connection with use of the CSS HEALTH Site.

THE CSS HEALTH SITE AND THE CONTENT ARE PROVIDED ON AN “AS IS, WHERE IS” BASIS. CSS HEALTH, ITS LICENSORS, AND ITS SUPPLIERS, TO THE FULLEST EXTENT PERMITTED BY LAW, DISCLAIM ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, NON- INFRINGEMENT OF THIRD PARTIES’ RIGHTS, AND FITNESS FOR PARTICULAR PURPOSE.

Without limiting the foregoing, CSS HEALTH, its licensors, and its suppliers make no representations or warranties about the following:

  1. The accuracy, reliability, completeness, currentness, or timeliness of the Content, software, text, graphics, links, or communications provided on or through the use of the CSS HEALTH Site or CSS HEALTH;
  1. The satisfaction of any government regulations requiring disclosure of information on prescription drug products or the approval or compliance of any software tools with regard to the Content contained on the CSS HEALTH

IN NO EVENT SHALL CSS HEALTH, ITS LICENSORS, ITS SUPPLIERS OR ANY THIRD PARTIES MENTIONED ON THE CSS HEALTH SITE BE LIABLE FOR ANY DAMAGES, INCLUDING, WITHOUT LIMITATION, INCIDENTAL OR CONSEQUENTIAL DAMAGES, DAMAGES DUE TO PERSONAL INJURY OR WRONGFUL DEATH, LOST PROFITS, OR DAMAGES RESULTING FROM LOST DATA OR BUSINESS INTERRUPTION RESULTING FROM THE USE OR INABILITY TO USE THE CSS HEALTH SITE OR THE CONTENT, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR OTHER LEGAL THEORY, AND WHETHER OR NOT CSS HEALTH, ITS LICENSORS, ITS SUPPLIERS, OR ANY THIRD PARTIES MENTIONED ON THE CSS HEALTH SITE ARE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL ANY DAMAGES AGAINST CSS HEALTH, ITS LICENSORS, ITS SUPPLIERS OR ANY THIRD PARTIES MENTIONED ON THE CSS HEALTH SITE EXCEED ANY AMOUNTS PAID BY YOU TO CSS HEALTH RELATING TO THE USE OF THE CSS HEALTH SITE. CSS HEALTH, ITS LICENSORS, ITS SUPPLIERS, OR ANY THIRD PARTIES MENTIONED ON THE CSS HEALTH SITE ARE NOT LIABLE FOR ANY PERSONAL INJURY, INCLUDING DEATH, CAUSED BY YOUR USE OR MISUSE OF THE CSS HEALTH SITE OR THE CONTENT. ANY CLAIMS ARISING IN CONNECTION WITH YOUR USE OF THE SITE OR ANY CONTENT MUST BE BROUGHT WITHIN ONE (1) YEAR OF THE DATE OF OCCURRENCE OF THE EVENT GIVING RISE TO SUCH ACTION. REMEDIES UNDER THESE TERMS AND CONDITIONS ARE EXCLUSIVE AND ARE LIMITED TO THOSE EXPRESSLY PROVIDED FOR IN THESE TERMS AND CONDITIONS.

INDEMNITY.

You agree to defend, indemnify, and hold CSS HEALTH, its officers, directors, employees, agents, licensors, and suppliers, harmless from and against any claims, actions or demands, liabilities and settlements including without limitation, reasonable legal and accounting fees, resulting from, or alleged to result from, your violation of these Terms and Conditions.

GENERAL.

CSS HEALTH is based in Buffalo, New York, in the United States of America with its only office in Buffalo, New York. CSS HEALTH makes no claims that the CSS HEALTH Site and the Content are appropriate or may be downloaded outside of the United States. Access to the Content may not be legal by certain persons or in certain countries. If you access the CSS HEALTH Site from outside the United States, you do so at your own risk and are responsible for compliance with the laws of your jurisdiction.

The following provisions survive the expiration or termination of this Agreement for any reason whatsoever:  Liability, User Submissions, Indemnity, Jurisdiction, and Complete Agreement.

JURISDICTION.

You expressly agree that exclusive jurisdiction for any dispute with CSS HEALTH, or in any way relating to your use of the CSS HEALTH Site, resides in the courts of the County of Erie, State of New York and you further agree and expressly consent to the exercise of personal jurisdiction in the courts of the County of Erie, State of New York in connection with any such dispute including any claim involving CSS HEALTH or its affiliates, subsidiaries, employees, contractors, officers, directors, telecommunication providers, and content providers.

These Terms and Conditions are governed by the internal substantive laws of the State of New York, without regard to its conflict of laws principles. If any provision of these Terms and Conditions is found to be invalid by any court having competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of these Terms and Conditions, which shall remain in full force and effect. No waiver of any of these Terms and Conditions shall

be deemed a further or continuing waiver of such term or condition or any other term or condition.

NOTICE AND TAKE DOWN PROCEDURES; AND COPYRIGHT AGENT:

If you believe any materials accessible on or from the Site infringe your copyright, you may request removal of those materials (or access thereto) from this web site by contacting CSS HEALTH’s copyright agent (identified below) and providing the following information:

  1. Identification of the copyrighted work that you believe to be Please describe the work, and where possible include a copy or the location (e.g., URL) of an authorized version of the work.
  1. Identification of the material that you believe to be infringing and its Please describe the material and provide us with its URL or any other pertinent information that will allow us to locate the material.
  1. Your name, address, telephone number and (if available) e-mail
  1. A statement that you have a good faith belief that the complained of use of the materials is not authorized by the copyright owner, its agent, or the
  1. A statement that the information that you have supplied is accurate, and indicating that “under penalty of perjury,” you are the copyright owner or are authorized to act on the copyright owner’s
  1. A signature or the electronic equivalent from the copyright holder or authorized

CSS HEALTH’s address for copyright issues relating to this web site is as follows:

CSS Health

Attn: Copyright Questions

701 Seneca Street, Suite 205

Buffalo, NY 14210

complianceoffice@csshealth.com

Or call: (716) 541-0273

In an effort to protect the rights of copyright owners, CSS HEALTH maintains a policy for the termination, in appropriate circumstances, of subscribers and account holders of the Site who are repeat infringers.

COMPLETE AGREEMENT.

Except as expressly provided in a particular “legal notice” on the CSS HEALTH Site, these Terms and Conditions and the CSS HEALTH Privacy Policy and Agreement constitute the entire agreement between you and CSS HEALTH with respect to the use of the CSS HEALTH Site, and Content.

Thank you for your cooperation. We hope you find the CSS HEALTH Site helpful and convenient to use! Questions or comments regarding this website, including any reports of non-functioning links, should be submitted using our Contact Us Form. We try to answer every email in a timely manner but are not always able to do so.