Pharmacy Technician Day Spotlight: Chelsea Bojarsky
Pharmacy Technicians are a critical part of a pharmacy’s success. As the role of Pharmacist continues to advance, so does the role of Pharmacy Technician. On Pharmacy Technician Day, we want to honor technicians who dedicate so much to their team and the patients they serve. We asked Medicine-On-Time members to nominate their star technician who give it their all every day and are often times the backbone of the pharmacy. Our first nominee for the week is Chelsea Bojarsky.
We caught up with Chelsea and asked her about her experience as a Pharmacy Technician for McNabb Pharmacy.
How long have you been a pharmacy technician?
I have been a certified technician since 2012. 9 years in November.
How long have you been with this pharmacy?
I have been working for McNabb Pharmacy for 11 years as of this past August.
What does your normal day look like in the pharmacy?
A normal day in the pharmacy includes fulfilling any refills that our Medication Management patients need, processing prescriptions,
billing for upcoming medication deliveries, accommodating any changes in medications for patients, talking with patients (pharmacy related or otherwise), nurses and doctors and as of recently administering vaccinations in our retail department.
How has your role changed over the years and throughout the pandemic?
My role at McNabb Pharmacy has changed a lot over the past 11 years. I started when I was 19 as a front store clerk and I also helped maintain the flowers on the pharmacy property. I moved on to become a Technician in Training and by the time I was 21 I was managing the Medication Management department. Throughout the pandemic my daily role has not changed much with the exception of administering Covid-19 vaccinations and the undoubted difficulty that comes worth working in healthcare at this time.
How long have you been using Medicine-On-Time?
I have been working with the Medicine-On-Time program for about 10 years!
What does Medicine-On-Time mean to the community members and/or facilities you serve?
Medicine-On-Time helps us provide a service to our local communities and facilities that allows our patients to focus a little less on having to worry about taking their medications correctly because we do the worrying for them. This leaves more time for them to focus on the things in life that promote happiness like friends, family and hobbies – they can worry about the things that truly matter to them, the things that make life worth living.
How would you define the connection you have to your customers as a pharmacy technician serving your community?
The connection I have to the patients that I serve in my position is hard to explain. There is nothing quite like picking up the phone and
saying ‘McNabb Pharmacy Chelsea speaking’ and being met with someone on the other side truly excited that they get to speak with you. Most of the patients I service I do not get to see in person. Those who I do I am incredibly grateful for and will take any opportunity to be able to chat with them when the come into the pharmacy. Otherwise I take pride in being able to speak on the phone with my patients all the time and I am able to build a relationship with them.
What are a couple of things you are most proud of accomplishing with your role in the pharmacy?
I am most proud of the relationships I am able to build with the patients we service despite not seeing them in person or even having a
face to put to a name. I am also proud of the service we provide to these patients. I am proud to know that the patients, their families
and facilities trust me and the service we work so hard to provide for them.
What did Chelsea's peers at McNabb Pharmacy have to say about her?
Chelsea works closely with the patients, family members and facility staff to ensure that the patients are taken care of. She is overly detailed in her reporting, making it easy for anyone to jump in and find the information they are looking for, when she isn’t here. She is
always sure to follow up on pending medication questions with the doctor and the assisted living facility staff, to be sure that nothing slips through the cracks. Her timely manner and due diligence have made our patients comfortable with having their medications packaged and allowed the patients and their families to grow their trust in our business as a whole.
Chelsea puts her whole heart in to her job. She knows her patients like no one else and can tell you what someone is on without even looking it up most of the time. She always has things ready for the pharmacist to check and get out to the patient on time. Her
scheduling and recording go above and beyond to make everyone’s job easier here at McNabb Pharmacy.